Privacy Policy
This Privacy Policy outlines the approach and practices of Intergrated Technology (“we,” “us,” or “our”) concerning the collection, use, disclosure, and protection of personal data. As a data controller, Intergrated Technology is deeply committed to safeguarding the privacy, confidentiality, and security of information in compliance with the General Data Protection Regulation (“GDPR”), the California Consumer Privacy Act (“CCPA”), and other applicable privacy regulations.
By accessing our website at intergratedtechnology.com or by engaging with any of our services, you agree to the practices described in this policy.
1. Commitment to Privacy and Data Protection
At Intergrated Technology, your privacy is a priority. We respect your right to control your personal information and are dedicated to maintaining transparent practices that protect the data you share with us. Our systems and policies are designed to adhere to the principles of privacy by design and data minimization, ensuring only necessary data is collected and processed for specific, legitimate purposes.
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all users of intergratedtechnology.com as well as any interaction with our digital platforms, services, and communication channels. As the data controller, Intergrated Technology determines the purpose and means of processing personal data collected through our website and related services.
3. Categories of Data We Process
We process various categories of personal data depending on your interactions with us:
a) Usage Data
Includes data such as your IP address, browser type, language preferences, time zone settings, referring/exit pages, and on-site behavior (e.g., page views, click paths, session durations).
b) Account Data
Collected when you create an account. May include your full name, billing and shipping addresses, email address, telephone number, and login credentials.
c) Profile Data
Includes information gathered from user behavior such as content interactions, purchase history, saved preferences, and user-generated content.
d) Communication Data
Refers to any data contained in communications you send to us, such as through the contact form, support emails, or live chat. This includes your inquiry, attachments, response history, and metadata.
e) Technical Data
Collected from your devices and associated systems. Includes device type, operating system, screen resolution, browser type/version, device identifiers, and network information.
f) Transaction Data
Includes payment history, invoicing data, billing address, shipping details, and records of products/services you purchase or inquire about.
g) Preference Data
Encompasses your marketing and communication preferences, preferred product categories, explicit consent for data processing, and subscription history.
4. Legal Bases for Data Processing
We process your personal data under the following lawful bases, as provided by GDPR and CCPA:
– Contractual Necessity: When data processing is required to fulfill a contract or respond to your pre-contractual requests.
– Legitimate Interests: When we have a reasonable interest in processing your data (e.g., improving our services) that does not override your rights or interests.
– Consent: When you explicitly authorize us to process your data, especially for marketing purposes.
– Legal Obligations: When processing is necessary to comply with applicable laws or regulatory requirements.
5. Your Rights
You have distinct rights under the GDPR and corresponding provisions under the CCPA. These include:
– Right to Access: Request a copy of the data we hold about you.
– Right to Rectification: Request corrections to inaccurate or incomplete data.
– Right to Erasure (“Right to be Forgotten”): Request deletion of your personal data under certain conditions.
– Right to Restrict Processing: Request limited use of your data.
– Right to Data Portability: Request a transfer of your data to another provider in a structured, commonly used format.
– Right to Object: Opt out of direct marketing or other data processing based on legitimate interests.
– Right to Non-Discrimination: You will not face discrimination for exercising any of your rights under CCPA.
To exercise any of these rights, please email: [email protected].
6. Security Measures
We implement robust security procedures to safeguard your personal information, including but not limited to:
– Data encryption in transit and at rest using industry-standard protocols.
– Access control policies to restrict data access to authorized personnel only.
– Regular vulnerability and penetration testing of our systems.
– Enforced authentication and login security measures.
– Routine staff training on data privacy and information security best practices.
– Continuous data backup and disaster recovery procedures.
7. International Transfers
When personal data is transferred beyond the European Economic Area (EEA), we ensure appropriate safeguards are in place. This may include the use of European Commission-approved Standard Contractual Clauses, adequacy decisions, or other lawful mechanisms. All cross-border transfers comply with applicable data protection laws.
8. Data Retention
We retain personal data only as long as necessary to fulfill the purposes for which it was collected, including for legitimate business, contractual, legal, or regulatory purposes. Retention schedules are as follows:
– Usage Data: Retained for up to 24 months for analytics and performance evaluation.
– Account and Profile Data: Retained during the life of the account and for up to 6 years post-closure to comply with legal obligations.
– Communication and Support Data: Retained for 5 years for dispute resolution and support quality assurance.
– Transaction Data: Maintained for 7 years in accordance with tax and accounting standards.
– Preference and Marketing Consent Data: Retained until withdrawal of consent or for no more than 2 years of inactivity.
9. Cookie Policy
We use cookies and similar tracking technologies on intergratedtechnology.com to provide a more responsive and personalized service. Types of cookies include:
– Essential Cookies: Necessary for core site functionality and security.
– Functional Cookies: Enable enhanced functionality and personalization (e.g., remember your preferences).
– Analytics Cookies: Help us measure traffic patterns and understand how users interact with our website.
– Performance Cookies: Improve speed and responsiveness of site features and components.
10. Cookie Management and Compliance
Users may control cookie preferences directly through browser settings or via cookie consent banners presented upon first visiting intergratedtechnology.com. Where required by GDPR and CCPA, we obtain explicit consent for non-essential cookies.
You may withdraw or change your consent at any time by adjusting your settings on our Cookie Preferences page or by clearing your browser’s stored cookies.
11. Children’s Privacy
We do not knowingly collect or solicit personal data from children under the age of 13. If we become aware that such data has been collected inadvertently, we will take immediate steps to delete that data. Parents or legal guardians who suspect their child’s data has been improperly collected should contact us at [email protected].
12. Amendments to This Policy
We reserve the right to modify this policy to reflect changes in technology, legal requirements, business operations, or privacy practices. Where significant changes are made, we will notify users via email or an on-site announcement.
We encourage periodic review of this page to stay informed about how we are protecting your data.
13. Contact Us
For any privacy-related inquiries, including exercising your rights, submitting complaints, or seeking additional information, please contact us at:
Email: [email protected]
Website: https://www.intergratedtechnology.com
We are committed to maintaining full compliance with all applicable data protection regulations and ensuring a secure and respectful experience for all users. Should you have any concerns regarding your personal data, please reach out—we are here to help.
